Informativa sulla privacy
Privacy Policy
This Privacy Policy describes how
“i-animals.com” (the “Site” or “we”) collects, uses and discloses your Personal Information when you visit or make a purchase on the Site.
Contact
After reviewing this policy, if you have additional questions, require more information about our privacy practices, or would like to make a complaint, please contact us at support@i-animals.com
Collecting personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. Please see the list below for more information about what personal information we collect and why.
-
Device informationExamples of personal information collected: web browser version, IP address, time zone, cookie information, what websites or products you view, search terms, and how you interact with the website.
Purpose of collection: to load the Site accurately for you and to perform analysis on Site usage to optimize our Site.
Source of collection: Automatically collected when you access our Site using cookies, log files, web beacons, tags or pixels.
Disclosure for commercial purposes: shared with our e-commerce platform Shopify -
Other informationExamples of personal information collected: name, billing address, shipping address, email address, telephone number and payment information (payment information is collected only by payment providers).
Purpose of collection: to provide products or services to you to fulfill our contract, process your payment information, arrange shipping and provide invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. -
Collection Source: Collected from you.Disclosure for commercial purposes: shared with e-commerce platform Shopify, payment providers Paypal and Stripe and partner Printful.
-
Customer support information
Examples of Personal Information collected: Name; Company name, if applicable; Shipping Information; Email address and telephone number; Payment and billing information (payment method details, first and last digits of your payment card); Information, including images and data, that may appear on government-issued identity documents; Order processing information
Purpose of collection: to carry out the commercial transaction, enable product delivery and provide customer support.
Collection Source: Collected from you.
Minors
The Site is not intended for individuals under 18 (eighteen) years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at the address below to request deletion.
Sharing personal information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
- We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.
- We use Paypal and Stripe as payment providers
Using personal information
We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated about new products, services and offers.
Base legal
In accordance with the General Data Protection Regulation (“GDPR”), if you reside in the European Economic Area (“EEA”), we process your personal information under the following legal bases:
- Your permission;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- Perform a task of public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to delete that information. For more information about your right to erasure, please see the “Your rights” section below.
Automatic decision making
If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (which includes profiling), where such decision-making has a legal effect on you or otherwise affects you significantly.
We do not engage in fully automated decision-making that has a legal or significant effect using customer data.
Our Shopify processor uses limited automated decision-making to prevent fraud that does not have a legal or material effect on you.
Services that include automated decision-making elements include:
- Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
- Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
Your rights
GDPR
If you are an EEA resident, you have the right to access the Personal Information we hold about you, to transfer it to a new service and to request that your Personal Information is corrected, updated or deleted. If you wish to exercise these rights, please contact us via email: support@i-animals.com
Your Personal Information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information about how data transfers comply with GDPR, see Shopify's GDPR whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you live in California, you have the right to access the Personal Information we maintain about you (also known as the 'Right to Know'), transfer it to a new service, and request that your Personal Information be corrected, updated or deleted. If you would like to exercise these rights, please contact us at: support@i-animals.com
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information every time you return to the site or navigate from one page to another. Cookies also provide information about how people use the website, for example whether it is their first time visiting or whether they are repeat visitors.
We use the following cookies to optimize your experience on our Site and to provide our services.
Cookies Necessary for the Store to Function :
| Name | Function | Duration |
|---|---|---|
| _ab | Used in connection with administrator access. | 2 years |
| _customer_account_shop_sessions | Used in combination with the _secure_account_session_id cookie to track a user's session for new customer accounts | 30d |
| _secure_account_session_id | Used to track a user's session for new customer accounts | 30d |
| _secure_session_id | Used to track a user's session through the multi-step checkout process and keep their order, payment, and shipping details connected. | 24 hours |
| _shopify_country | For stores where the price currency/country is set from GeoIP, this cookie stores the country we detected. This cookie helps prevent GeoIP lookups after the first request. | session |
| _shopify_m | Used to manage customer privacy settings. | 1 again |
| _shopify_tm | Used to manage customer privacy settings. | 30 minutes |
| _shopify_tw | Used to manage customer privacy settings. | 2 weeks |
| _storefront_u | Used to facilitate updating customer account information. | 1 minute |
| _tracking_consent | Used to store a user's preferences if a merchant has configured privacy rules in the visitor's region. | 1 again |
| _cmp_a | Used to manage customer privacy settings. | 1 d |
| c | Used in connection with checkout. | 1 again |
| cart | Used in connection with the shopping cart. | 2 weeks |
| coin_cart | Set after a checkout is complete to ensure new carts are in the same currency as the last checkout. | 2 weeks |
| cart_sig | A hash of the contents of a cart. This is used to check the integrity of the cart and to ensure the performance of some cart operations. | 2 weeks |
| cart_ts | Used in connection with checkout. | 2 weeks |
| cart_ver | Used in connection with the shopping cart. | 2 weeks |
| check out | Used in connection with checkout. | 4 weeks |
| checkout_token | Used in connection with checkout. | 1 again |
| customer_account_locale | Used in connection with new customer accounts | 1 again |
| Dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30 minutes |
| hide_shopify_pay_for_checkout | Used in connection with checkout. | session |
| keep alive | Used in connection with the buyer's location. | 2 weeks |
| master_device_id | Used in connection with merchant login. | 2 years |
| previous step | Used in connection with checkout. | 1 again |
| Discount code | Used in connection with checkout. | session |
| remember me | Used in connection with checkout. | 1 again |
| secure_customer_sig | Used to identify a user after they enter a store as a customer so they don't have to log in again. | 1 again |
| shopify_pay | Used in connection with checkout. | 1 again |
| shopify_pay_redirect | Used in connection with checkout. | 1 hour, 3 weeks or 1 year depending on the price |
| shop_pay_accelerated | Used in connection with checkout. | 1 again |
| source_name | Used in combination with mobile apps to provide personalized checkout behavior when viewing a store in a supported mobile app. | session |
| storefront_digest | Stores a storefront password summary, allowing merchants to view their storefront while it is password protected. | 2 years |
| tracked_start_checkout | Used in connection with checkout. | 1 again |
| checkout_session_lookup | Used in connection with checkout. | 3 weeks |
| checkout_prefill | Used in connection with checkout. | 5 m |
| checkout_queue_token | Used in connection with checkout. | 1 again |
| checkout_queue_checkout_token | Used in connection with checkout. | 1 again |
| checkout_worker_session | Used in connection with checkout. | 3d |
| checkout_session_token | Used in connection with checkout. | 3 weeks |
| checkout_session_token_<<token>> | Used in connection with checkout. | 3 weeks |
| cookie test | Used to ensure our systems are working properly | 1 metro |
| order | Used in connection with the order status page. | 3 weeks |
| identity state | Used in connection with client authentication | 24 hours |
| state-identity-<<token>> | Used in connection with client authentication | 24 hours |
| identity_customer_account_number | Used in connection with client authentication | 12 weeks |
| card_update_verification_id | Used in connection with checkout. | 20m |
| cliente_account_new_login | Used in connection with client authentication | 20m |
| customer_account_preview | Used in connection with client authentication | 7d |
| customer_payment_method | Used in connection with checkout. | 1h |
| customer_shop_pay_agreement | Used in connection with checkout. | 20m |
| pay_update_intent_id | Used in connection with checkout. | 20m |
| location | Used in connection with checkout. | 2 weeks |
| profile_preview_token | Used in connection with checkout. | 5 m |
| login_with_shop_finalize | Used in connection with client authentication | 5 m |
| Preview Theme | Used in connection with the theme editor | session |
| shopify-editor-unconfirmed-settings | Used in connection with the theme editor | 4pm |
| wpm-test-cookie | Used to ensure our systems are working properly. | session |
Reports and Analysis
| Name | Function | Duration |
|---|---|---|
| _landing_page | Track landing pages. | 2w |
| _orig_referrer | Track landing pages. | 2w |
| _s | Shopify Review. | 30 minutes |
| _shopify_d | Shopify Review. | session |
| _shopify_fs | Shopify Review. | 30 minutes |
| _shopify_s | Shopify Review. | 30 minutes |
| _shopify_sa_p | Shopify analytics related to marketing and referrals. | 30 minutes |
| _shopify_sa_t | Shopify analytics related to marketing and referrals. | 30 minutes |
| _shopify_y | Shopify Review. | 1 again |
| _It is | Shopify Review. | 1 again |
| _shopify_ga | Shopify e Google Analytics. | session |
| customer_auth_provider | Shopify Review. | session |
| cliente_auth_session_created_at | Shopify Review. | session |
| unique_interaction_id | Shopify Review. | 10 minutes |
Cookies necessary for the website to function
| Name | Function | Duration |
|---|---|---|
| _Brochure_session | Used in connection with website navigation. | - |
| check out | Used in connection with Pay checkout on shop.app. | 3semanas |
| signed | Used in connection with Store login. | 1 again |
| user | Used in connection with Store login. | 1 again |
Additionally, we use pixels and tags from the following third parties, which in turn may place cookies:
Cookies necessary for the website to function
| Third | Description | Privacy Policy |
|---|---|---|
| Cloudflare | Shopify uses Cloudflare Network as a Service for edge routing. | https://www.cloudflare.com/privacypolicy/ |
Reports and analytics
| Third | Description |
Privacy Policy
|
| Alexa Metrics | We use Alexa Metrics to help measure how users interact with our websites. | |
| Bizible | We use Bizible to help measure how users interact with our websites. | |
| Chartbeat | We use Chartbeat to help measure how users interact with our websites. | |
| Crazy Egg | We use Crazy Egg to help measure how users interact with our websites. | |
| Datadog RUM | We use Datadog RUM to help measure how users interact with our websites. | |
| DC Analytics | We use DC Analytics to help measure how users interact with our websites. | |
| Facebook Pixel | We use Facebook Pixel to help measure how users interact with our websites. | |
| Fullstory | We use Fullstory to help measure how users interact with our websites. | |
| Google Analytics | We use Google Analytics to help measure how users interact with our websites. | |
| Google Tag Manager | We use Google Tag Manager to help manage review providers. | |
| Hotjar | We use Hotjar to help measure how users interact with our websites. | |
| iSpot | We use iSpot to help measure how users interact with our websites. | |
| KissInsights | We use KissInsights to help measure how users interact with our websites. | |
| LinkedIn Insight Tag | We use the LinkedIn Insight Tag to help measure how users interact with our sites. | |
| New Relic | We use New Relic to help measure how users interact with our websites. | |
| Optimizely | We use Optimizely to help us test improvements or changes to our websites. | |
| Pinterest Analytics | We use Pinterest Analytics to help measure how users interact with our websites. | |
| Segment | We use Segment to help measure how users interact with our websites. | |
| Snapchat | We use Snapchat to help measure how users interact with our websites. | |
| Tabola | We use Taboola to help measure how users interact with our websites. | |
| Tealium | We use Tealium to help manage analytics providers. | |
| TikTok | We use TikTok to help measure how users interact with our websites. | |
| We use Twitter to help measure how users interact with our websites. | ||
| Yelp Audience Platform | We use Yelp to help measure how users interact with our websites. |
The length of time a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
How to control cookies?
You can control and manage cookies in several ways. Please keep in mind that removing or blocking cookies may negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, usually found in the “Tools” or “Preferences” menu of your browser. For more information on how to modify your browser settings or how to block, manage or filter cookies, you can find it in your browser's help file.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, follow the instructions in the “Behavioral Advertising” section above.
Do not track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not change our data collection and use practices when we detect such a signal from your browser.
Updates
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Claims
For more information about our privacy practices, if you have questions or would like to make a complaint, please contact us at support@i-animals.com using the details provided below: